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Harbor Logistics – Codexa platform
LostHarbor Logistics · Healthcare · Benelux
ACV
$8,000
Closed Mar 10, 2026
- ACV
- $8,000
- Close date
- Mar 10, 2026
- Fiscal quarter
- 2026-Q1
- Segment
- SMB
- Close stage
- Closed Lost
- Seller
- Elif Kaya
- Winning competitor
- Reviewpilot
- Incumbent
- —
- CRM loss reason
- Usability
Seller view vs customer view
How the CRM-stated reason compares with what the customer actually said.
Insufficient data
Seller said
Seller saidUsability
“Business users found the competitor easier to adopt.”
Customer said
Customer saidNo reason recorded
No quote captured.
Final reason
Usability
No customer interview captured; seller reason used as final.
Extracted reasons
Every reason pulled from sources linked to this deal, with its origin.
- SellerSeller saidHigh confidence· Usability
“Business users found the competitor easier to adopt.”
Seller view: usability
Attributed root causes
Root causes this deal contributes to, weighted by how much they explain the outcome.
No agentic multi-file edits
First-principles cause behind losses mapped to: missing feature, usability.
Seller said100%