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Everly Retail – Helpwise AI platform
LostEverly Retail · Education · Nordics
ACV
$114,000
Closed Jul 11, 2026
- ACV
- $114,000
- Close date
- Jul 11, 2026
- Fiscal quarter
- 2026-Q3
- Segment
- Mid-market
- Close stage
- Closed Lost
- Seller
- Hannah Lee
- Winning competitor
- Supportiva
- Incumbent
- Chatterbox Labs
- CRM loss reason
- Price too high
Seller view vs customer view
How the CRM-stated reason compares with what the customer actually said.
Aligned
Seller said
Seller saidPrice too high
“Procurement pushed back on total cost; competitor came in roughly 20% lower.”
Customer said
Customer saidPrice too high
“Honestly the number was just too high for what we would use in year one.”
Final reason
Price too high
Seller and customer name the same reason.
Extracted reasons
Every reason pulled from sources linked to this deal, with its origin.
- SellerSeller saidHigh confidence· Price too high
“Procurement pushed back on total cost; competitor came in roughly 20% lower.”
Seller view: price too high
- CustomerCustomer saidHigh confidence· Price too high
“Honestly the number was just too high for what we would use in year one.”
Customer view: price too high
Attributed root causes
Root causes this deal contributes to, weighted by how much they explain the outcome.
Per-resolution pricing misaligned with high-volume SMB
First-principles cause behind losses mapped to: pricing model mismatch, price too high.
Customer said100%