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Tidewater Labs – Pipelinr platform
LostTidewater Labs · Media · North America
ACV
$24,000
Closed Dec 18, 2025
- ACV
- $24,000
- Close date
- Dec 18, 2025
- Fiscal quarter
- 2025-Q4
- Segment
- SMB
- Close stage
- Closed Lost
- Seller
- Jonas Weber
- Winning competitor
- Outreachly
- Incumbent
- Personaly
- CRM loss reason
- Contract terms
Seller view vs customer view
How the CRM-stated reason compares with what the customer actually said.
Aligned
Seller said
Seller saidContract terms
“Legal could not agree on liability and term length.”
Customer said
Customer saidContract terms
“The liability cap and three-year term killed it with legal.”
Final reason
Contract terms
Seller and customer name the same reason.
Extracted reasons
Every reason pulled from sources linked to this deal, with its origin.
- SellerSeller saidHigh confidence· Contract terms
“Legal could not agree on liability and term length.”
Seller view: contract terms
- CustomerCustomer saidHigh confidence· Contract terms
“The liability cap and three-year term killed it with legal.”
Customer view: contract terms
Attributed root causes
Root causes this deal contributes to, weighted by how much they explain the outcome.
Opaque pricing above starter tier
First-principles cause behind losses mapped to: price too high, competitor discount, contract terms.
Customer said100%