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Beacon Bank – Lumenary AI platform

Lost

Beacon Bank · Travel · DACH

ACV

$132,000

Closed Mar 20, 2026

ACV
$132,000
Close date
Mar 20, 2026
Fiscal quarter
2026-Q1
Segment
Enterprise
Close stage
Closed Lost
Seller
Aylin Demir
Winning competitor
Inferon
Incumbent
Clarity LLM
CRM loss reason
Vendor viability

Seller view vs customer view

How the CRM-stated reason compares with what the customer actually said.

Aligned

Seller said

Seller said

Vendor viability

“Board raised concerns about our size and runway.”

Customer said

Customer said

Vendor viability

“We worried whether you would still be here in three years.”

Final reason

Vendor viability

Seller and customer name the same reason.

Extracted reasons

Every reason pulled from sources linked to this deal, with its origin.

  • SellerSeller saidHigh confidence· Vendor viability
    “Board raised concerns about our size and runway.”

    Seller view: vendor viability

  • CustomerCustomer saidHigh confidence· Vendor viability
    “We worried whether you would still be here in three years.”

    Customer view: vendor viability

Attributed root causes

Root causes this deal contributes to, weighted by how much they explain the outcome.

  • No SOC 2 Type II and EU data residency gaps

    First-principles cause behind losses mapped to: security compliance, vendor viability.

    Customer said100%