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Lakeside Bank – Pipelinr platform

Lost

Lakeside Bank · Fintech · Nordics

ACV

$47,000

Closed May 30, 2026

ACV
$47,000
Close date
May 30, 2026
Fiscal quarter
2026-Q2
Segment
Mid-market
Close stage
Closed Lost
Seller
Marco Rossi
Winning competitor
Dealscope
Incumbent
Outreachly
CRM loss reason
Missing feature

Seller view vs customer view

How the CRM-stated reason compares with what the customer actually said.

Aligned

Seller said

Seller said

Missing feature

“Lost on a specific capability gap they listed as a must-have.”

Customer said

Customer said

Missing feature

“The other product had the one feature our team uses every day.”

Final reason

Missing feature

Seller and customer name the same reason.

Extracted reasons

Every reason pulled from sources linked to this deal, with its origin.

  • SellerSeller saidHigh confidence· Missing feature
    “Lost on a specific capability gap they listed as a must-have.”

    Seller view: missing feature

  • CustomerCustomer saidHigh confidence· Missing feature
    “The other product had the one feature our team uses every day.”

    Customer view: missing feature

Attributed root causes

Root causes this deal contributes to, weighted by how much they explain the outcome.

  • Generic AI messaging loses enterprise replies

    First-principles cause behind losses mapped to: missing feature, poor discovery.

    Customer said100%