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Helios Logistics – Neuraflow platform
LostHelios Logistics · Insurance · DACH
ACV
$116,000
Closed Oct 5, 2025
- ACV
- $116,000
- Close date
- Oct 5, 2025
- Fiscal quarter
- 2025-Q4
- Segment
- Mid-market
- Close stage
- Closed Lost
- Seller
- Aylin Demir
- Winning competitor
- Agentwise
- Incumbent
- Taskmesh
- CRM loss reason
- Vendor viability
Seller view vs customer view
How the CRM-stated reason compares with what the customer actually said.
Aligned
Seller said
Seller saidVendor viability
“Board raised concerns about our size and runway.”
Customer said
Customer saidVendor viability
“We worried whether you would still be here in three years.”
Final reason
Vendor viability
Seller and customer name the same reason.
Extracted reasons
Every reason pulled from sources linked to this deal, with its origin.
- SellerSeller saidHigh confidence· Vendor viability
“Board raised concerns about our size and runway.”
Seller view: vendor viability
- CustomerCustomer saidMedium confidence· Vendor viability
“We worried whether you would still be here in three years.”
Customer view: vendor viability
Attributed root causes
Root causes this deal contributes to, weighted by how much they explain the outcome.
Perceived vendor risk as a 2023 startup
First-principles cause behind losses mapped to: vendor viability.
Customer said100%