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Ironwood Partners – Neuraflow platform

Lost

Ironwood Partners · Travel · UK & Ireland

ACV

$12,000

Closed Jun 14, 2026

ACV
$12,000
Close date
Jun 14, 2026
Fiscal quarter
2026-Q2
Segment
SMB
Close stage
Closed Lost
Seller
Marco Rossi
Winning competitor
Agentwise
Incumbent
—
CRM loss reason
Integration gap

Seller view vs customer view

How the CRM-stated reason compares with what the customer actually said.

Insufficient data

Seller said

Seller said

Integration gap

“Integration with their existing stack needed custom work.”

Customer said

Customer said

No reason recorded

No quote captured.

Final reason

Integration gap

No customer interview captured; seller reason used as final.

Extracted reasons

Every reason pulled from sources linked to this deal, with its origin.

  • SellerSeller saidHigh confidence· Integration gap
    “Integration with their existing stack needed custom work.”

    Seller view: integration gap

Attributed root causes

Root causes this deal contributes to, weighted by how much they explain the outcome.

  • Agents fail silently without human-in-the-loop approvals

    First-principles cause behind losses mapped to: missing feature, usability, integration gap.

    Seller said100%