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Falcon Systems – Lumenary AI platform

Lost

Falcon Systems · Telecom · Southern Europe

ACV

$65,000

Closed Nov 22, 2025

ACV
$65,000
Close date
Nov 22, 2025
Fiscal quarter
2025-Q4
Segment
Mid-market
Close stage
Closed Lost
Seller
Elif Kaya
Winning competitor
Inferon
Incumbent
Clarity LLM
CRM loss reason
Security & compliance

Seller view vs customer view

How the CRM-stated reason compares with what the customer actually said.

Insufficient data

Seller said

Seller said

Security & compliance

“Security review stalled on certifications and data residency.”

Customer said

Customer said

No reason recorded

No quote captured.

Final reason

Security & compliance

No customer interview captured; seller reason used as final.

Extracted reasons

Every reason pulled from sources linked to this deal, with its origin.

  • SellerSeller saidHigh confidence· Security & compliance
    “Security review stalled on certifications and data residency.”

    Seller view: security compliance

Attributed root causes

Root causes this deal contributes to, weighted by how much they explain the outcome.

  • No SOC 2 Type II and EU data residency gaps

    First-principles cause behind losses mapped to: security compliance, vendor viability.

    Seller said100%