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Beacon Holdings – Lumenary AI platform

Lost

Beacon Holdings · Education · North America

ACV

$103,000

Closed May 31, 2026

ACV
$103,000
Close date
May 31, 2026
Fiscal quarter
2026-Q2
Segment
Mid-market
Close stage
Closed Lost
Seller
Elif Kaya
Winning competitor
Clarity LLM
Incumbent
Inferon
CRM loss reason
Integration gap

Seller view vs customer view

How the CRM-stated reason compares with what the customer actually said.

Aligned

Seller said

Seller said

Integration gap

“Integration with their existing stack needed custom work.”

Customer said

Customer said

Integration gap

“It did not plug into our stack without a services project.”

Final reason

Integration gap

Seller and customer name the same reason.

Extracted reasons

Every reason pulled from sources linked to this deal, with its origin.

  • SellerSeller saidHigh confidence· Integration gap
    “Integration with their existing stack needed custom work.”

    Seller view: integration gap

  • CustomerCustomer saidHigh confidence· Integration gap
    “It did not plug into our stack without a services project.”

    Customer view: integration gap

Attributed root causes

Root causes this deal contributes to, weighted by how much they explain the outcome.

  • Missing native connectors for Snowflake and Databricks

    First-principles cause behind losses mapped to: integration gap.

    Customer said100%