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Dunmore Labs – Neuraflow platform
LostDunmore Labs · Telecom · Benelux
ACV
$77,000
Closed Dec 8, 2025
- ACV
- $77,000
- Close date
- Dec 8, 2025
- Fiscal quarter
- 2025-Q4
- Segment
- Mid-market
- Close stage
- Closed Lost
- Seller
- Marco Rossi
- Winning competitor
- Agentwise
- Incumbent
- Orbitalk
- CRM loss reason
- No budget
Seller view vs customer view
How the CRM-stated reason compares with what the customer actually said.
Conflicting
Seller said
Seller saidNo budget
“Budget was pulled for this year.”
Customer said
Customer saidSecurity & compliance
“Without SOC 2 Type II and EU hosting our security team would not sign off.”
Final reason
Security & compliance
Customer names a different reason than the seller logged; customer view used as final.
Extracted reasons
Every reason pulled from sources linked to this deal, with its origin.
- SellerSeller saidHigh confidence· No budget
“Budget was pulled for this year.”
Seller view: no budget
- CustomerCustomer saidHigh confidence· Security & compliance
“Without SOC 2 Type II and EU hosting our security team would not sign off.”
Customer view: security compliance
Attributed root causes
Root causes this deal contributes to, weighted by how much they explain the outcome.
No SOC 2 Type II certification
First-principles cause behind losses mapped to: security compliance.
Customer said100%