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Westbrook Industries – Helpwise AI platform
LostWestbrook Industries · Logistics · Nordics
ACV
$89,000
Closed Jun 23, 2026
- ACV
- $89,000
- Close date
- Jun 23, 2026
- Fiscal quarter
- 2026-Q2
- Segment
- Mid-market
- Close stage
- Closed Lost
- Seller
- Priya Nair
- Winning competitor
- Ticketron AI
- Incumbent
- —
- CRM loss reason
- POC execution
Seller view vs customer view
How the CRM-stated reason compares with what the customer actually said.
Insufficient data
Seller said
Seller saidPOC execution
“Pilot did not hit the agreed success criteria.”
Customer said
Customer saidNo reason recorded
No quote captured.
Final reason
POC execution
No customer interview captured; seller reason used as final.
Extracted reasons
Every reason pulled from sources linked to this deal, with its origin.
- SellerSeller saidHigh confidence· POC execution
“Pilot did not hit the agreed success criteria.”
Seller view: poc execution
Attributed root causes
Root causes this deal contributes to, weighted by how much they explain the outcome.
Pilot playbook fails on multi-step technical tickets
First-principles cause behind losses mapped to: poc execution.
Seller said100%